The Public Service Transformation Framework is a great milestone in the Public Sector Reforms. This Framework ushers in a new phase of reforms guided by the Constitution and the Kenya Vision 2030. It takes into account the aspirations of global and regional frameworks including Sustainable Development Goals (SDG’s) and the African Union Agenda 2063.
For the Public Service to carry out its vital role in development, the performance, attitude and management approaches of Public servants must be transformed. It is the transformation that will ensure delivery of quality services to Kenyans. This however, requires a shift of focus from process to result. The new path being charted is about integrating service delivery, ensuring that there is a clear line of sight from the Constitution, Vision 2030 and the Medium Term Plans. It also includes a clear correlation with Sector Plans, Ministerial Strategic Plans, County Integrated Development Plans, Annual Work Plans, Performance Contract Targets and Staff Performance Appraisals.
The Public Service Transformation Framework agenda is set to focus on four key principles; transparency, collaboration, innovation and results oriented. The Framework is premised on five key pillars,namely: (i)Human capital management, (ii) Transformative and value-driven leadership, (iii) Fit-for- purpose public institutions, (iv) Effective and efficient service delivery, (v)Productivity, innovation and global competitiveness. The Framework therefore, presents a “Do-It-Yourself’’ approach in which Government entities across the Public Service are expected to adopt.
The Framework also, highlights how to build: high performing institutions; transformative leaders; productive human capital; citizen- centred service delivery; internal effectiveness as well as accountability; and adopt lean management practices and
techniques which focus on effective use of resources to increase productivity and capacity. Fundamentally, it provides a blueprint for performance improvement programmes in the Public Service.
The implementation of this Framework will therefore, augment the Government’s efforts to improve service delivery while ensuring that Kenyans receive value for money. It will also holistically and comprehensively transform Public Service, making it able to provide efficient and effective services to Kenyans.
I urge all stakeholders in the public service to join in this Journey of Transforming Kenya, Our Country, Our People, Our future.
Sicily K. Kariuki (Mrs), EGH
CABINET SECRETARY
MINISTRY OF PUBLIC SERVICE, YOUTH AND GENDER AFFAIRS